Terms of Service

Last Updated: 08/01/2025
CloudRidge Inc.

Introduction

These Terms of Service ("Terms") govern your use of the software solutions, platforms, and related services provided by CloudRidge, Inc. ("CloudRidge," "we," "us," or "our") (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms...

1. Eligibility and Account Requirements

1.1 Eligibility

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Represent a legitimate business or organization (for Business Users)
• Comply with all applicable laws and regulations in your jurisdiction

1.2 Account Registration

• Provide accurate, current, and complete information during registration
• Maintain and update your account information as needed
• Choose a secure password and maintain confidentiality of your credentials
• Accept responsibility for all activities under your account

1.3 Business Verification

• Business registration documents and licenses
• Proof of business operations and legitimacy
• Information about beneficial ownership and control persons
• Additional documentation for compliance and risk management purposes

1.4 Restricted Users and Locations

We reserve the right to deny service to users in restricted jurisdictions, entities on sanctions lists, or businesses that pose risk.

2. Software Services and License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license...

3. Data and Information Sharing

• We may process and store customer data to provide our services
• Share information with authorized providers, regulators, and business partners
• Use aggregated, anonymized data for analytics and improvement

4. Acceptable Use and Restrictions

• No illegal or unauthorized purposes
• No reverse engineering or disrupting the Services
• No money laundering, fraud, or financial crimes
• No malicious code or impersonation

5. Service Availability and Support

We strive to provide reliable service but do not guarantee uninterrupted access. Support varies by subscription plan.

6. Fees, Billing, and Payment Terms

• Subscription fees are billed monthly or annually
• Additional usage fees may apply (API calls, premium support)
• Late payments may result in suspension
• All fees are non-refundable unless specified

7. Account Suspension and Termination

We may suspend or terminate accounts for violations, non-payment, or unacceptable risk. Customers may request termination with notice.

8. Intellectual Property Rights

• CloudRidge owns all software and materials
• Customers retain ownership of their data but grant us a license to use it
• Feedback and suggestions may be used by us without obligation

9. Disclaimers and Limitations of Liability

Our Services are provided "as is" without warranties. Liability is limited to fees paid in the prior 12 months. We are not responsible for indirect or consequential damages.

10. Dispute Resolution

• Good faith negotiation for 30 days before formal proceedings
• Binding arbitration in Dover, Delaware (unless agreed remote)
• Class action waiver – disputes resolved individually

11. Privacy and Data Protection

Our Privacy Policy applies. By using our Services, you consent to our data processing practices.

12. Compliance and Legal Obligations

You agree to comply with regulations, AML/KYC requirements, and export control laws.

13. General Provisions

• Governing law: Delaware
• Entire agreement includes these Terms, Privacy Policy, and service agreement
• Severability, assignment, and modifications provisions apply
• No waiver of enforcement rights
• Force Majeure: no liability for events beyond reasonable control

14. Contact Information

CloudRidge, Inc.
8 The Green, Dover, DE 19901 US